For Guests

Last updated: July 30, 2026

Plan, Book & Enjoy Your Dine with the African Experience

Welcome to the Dine with the African Guest Help Centre.

Here you’ll find information to help you discover, request, book, prepare for, and enjoy your experience with us.

Whether you’re joining a local family for dinner, exploring African culture and heritage, learning to cook, discovering Ghana’s cocoa and chocolate story, visiting Ghana for business, or requesting an exclusive Premium Experience, we’re here to help make your journey meaningful, comfortable, and memorable.

FINDING & BOOKING AN EXPERIENCE


What Types of Experiences Can I Book?

Dine with the African offers experiences across three
main collections:

Cultural Experience

Discover African thorugh it's people, food, culture, heritage, and communities.

 Experiences may include:&nbsp• Family Dining Experiences • Cultural Immersion Experiences • African Cooking Experiences • Ghana Chocolate-Making Experiences • Heritage & Diaspora Experiences • Tours & Discovery Experiences • Airport Transit Experiences ________________________________________

Force Majeure

No refunds shall be required where cancellation results from events beyond reasonable control including:
• Natural disasters
• Government restrictions
• Political unrest
• Pandemics
• Transportation disruptions
• Security concerns

How does Dine with the African Work?


Our process is designed to be personal and simple.

1. Discover:
Explore our Cultural Experiences, Business Tourism services, and Premium Experiences.
2. Choose:
Select the experience that best matches your interests..
3. Request or Book:
Complete the relevant booking or request form.
4. Match & Curate:
For experiences requiring personalized matching, our team will review your preferences and arrange the most suitable host, experience, itinerary, or professional connection..
5. Confirm:
Once arrangements are finalized, you will receive your booking confirmation and payment instructions.
6. Experience:
Meet your host, guide, experience provider, or other confirmed participant and enjoy your Dine with the African experience.
7. Share:
After your experience, we’ll invite you to share your feedback and review.

HOW DO I BOOK MY FIRST EXPERIENCE

Browse our Experiences page and select the experience you would like to join. Click Book an Experience and complete the booking request form.

Provide accurate information, including your:
• Name
• Contact details
• Preferred date
• Number of guests
• Dietary requirements
• Accessibility requirements
• Interests
• Special requests

Once your request has been reviewed and availability confirmed, we’ll contact you with the next steps.
A booking is not considered confirmed until you receive an official booking confirmation from Dine with the African.

HOW DO I REQUEST A PERSONALIZED EXPERIENCE?

If you cannot find exactly what you’re looking for, you can request a customized experience.
Tell us:

• What you would like to experience
• Your interest
• Prefered date
• Number of guests
• Prefered location
• Approximate duration
• Budget range
• Special requirements

Our team will assess your request and, where possible, prepare a personalized experience proposal.

GUEST RESPONSIBILITIES

Guests agree to:
• Provide accurate information
• Respect local customs and traditions
• Behave respectfully toward hosts and communities
• Follow safety instructions
• Comply with local laws and regulations

Guests must not:
• Harass hosts
• Engage in illegal activities
• Damage property
• Use abusive language
• Discriminate against others
• Bring dangerous items to experiences
Violation may result in immediate termination of the experience without refund.

How Do I Request a Premium Experience?

Premium Experiences operate differently from standard bookings.
Complete the
Request a Premium Experience form and provide information about:
• Purpose of your visit
• Type of experience requested
• Preferred dates
• Number of guests
• Budget range
• Professional or cultural interests
• Type of person you would be interested in meeting
• Any specific individual you would like us to approach
• Special requirements

Submitting a request does not guarantee confirmation. Requests involving specific individuals are subject to their availability and acceptance. Dine with the African cannot guarantee access to any particular person.

HEALTH & MEDICAL CONDITIONS

Guests are responsible for informing Dine with the African of:
• Food allergies
• Medical conditions
• Mobility limitations
• Dietary restrictions
• Special requirements
Dine with the African cannot guarantee the complete elimination of allergens from meals.
Participation is at the guest's own risk.
Guests should maintain appropriate travel and medical insurance coverage.

FOOD & BEVERAGES

Meals may vary depending on:
• Host family
• Region
• Availability of ingredients
• Dietary requirements
Dine with the African does not guarantee specific menu items.
Guests consume food and beverages at their own discretion.

TRANSPORTATION DISCLAIMER

Transportation services may be arranged through independent third-party providers.
Dine with the African shall not be liable for:
• Traffic delays
• Missed flights
• Vehicle breakdowns
• Road conditions
• Accidents caused by third-party operators
Guests are advised to allow sufficient travel time for all activities.

TOURS & EXCURSIONS

Participation in tours, excursions, outdoor activities, and community visits involves inherent risks. Guests voluntarily assume these risks. Dine with the African shall not be responsible for injuries, losses, or damages arising from participation except where required by law.

BUSINESS TOURISM SERVICES

Dine with the African may facilitate introductions and networking opportunities with:
• Entrepreneurs
• Business owners
• CEOs
• Investors
• Government officials
• Industry experts
• Professional organizations

Dine with the African does not guarantee:
• Business contracts
• Investment opportunities
• Partnerships
• Employment
• Commercial success
All business decisions remain the sole responsibility of participants.

PHOTOGRAPHY & MEDIA CONSENT

Photographs, videos, interviews, testimonials, and recordings may occasionally be taken during experiences.
Such materials may be used for:
• Marketing
• Social media
• Publications
• Website content
• Promotional campaigns
Guests may opt out by informing Dine with the African before the experience begins.

INTELLECTUAL PROPERTY

All content on this website including:
• Text
• Images
• Logos
• Videos
• Graphics
• Branding
is the property of Dine with the African unless otherwise stated.
Unauthorized use is prohibited.

PRIVACY

Personal information is handled in accordance with our Privacy Policy. By using our services, you consent to the collection and processing of information necessary to provide our services.

LIMITATION OF LIABILITY

To the fullest extent permitted by law, Dine with the African shall not be liable for:
• Personal injury
• Loss of property
• Theft
• Travel disruptions
• Business losses
• Indirect damages
• Consequential damages
Our maximum liability shall not exceed the amount paid by the guest for the relevant booking.

INSURANCE

Guests are strongly encouraged to obtain:
• Travel insurance
• Medical insurance
• Personal accident insurance
• Trip cancellation insurance
Dine with the African does not provide insurance coverage for guests.

WEBSITE USE

Users agree not to:
• Hack the website
• Distribute malware
• Submit false information
• Interfere with website operations
• Misuse contact forms
Violations may result in restricted access.

MODIFICATIONS

Dine with the African reserves the right to modify these Terms & Conditions at any time. Updated versions will be published on the website. Continued use of the website constitutes acceptance of revised terms.

GOVERNING LAW

These Terms & Conditions shall be governed by the laws of the Republic of Ghana. Any disputes arising from these Terms shall be subject to the jurisdiction of the courts of Ghana.

CONTACT INFORMATION

Dine with the African


Email:
info@dinewiththeafrican.com

Bookings:
bookings@dinewiththeafrican.com

Hosts:
hosts@dinewiththeafrican.com

Phone:
+233 XXX XXX XXX

Location:
Accra, Ghana
________________________________________
Last Updated: 30th, July 2026
Copyright © Dine with the African
All Rights Reserved.

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